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Frequently Asked Questions

1. Photo Requirements:

  • Individual headshot photo of graduate (selfies are acceptable)
  • High-resolution digital photo (jpg) in portrait mode (vertical)
  • Do not crop original photo as cropping affects the resolution
  • No writing or imposing any text/graphics onto the image
  • Due to the Department of Defense guidelines photos in military uniform will not be accepted
  • Photo must be in good taste and appropriate for an academic audience

2. Tips for taking a good headshot photo:

  • Use Natural Lighting
  • Keep the Background Simple
  • Dress how you would for a job interview (or dress in your cap and gown)

3. How to record and upload an audio file of you name pronunciation:

Record Audio:

  1. Utilizing a smartphone, open the audio recording app (if the device does not have a comparable app, please download a similar app via the App Store or Google Play)
  2. Ensure the audio recording format is set to one of the following (you can review this in the settings menu within the app): .mov, .mp3, .m4a
  3. Locate and press the ‘record’ button within the app (often represented by a ‘red circle’ icon)
  4. When the app actively begins recording, say your name (please ensure you pronounce your name clearly and at a readable pace)
  5. When you finish pronouncing your name, hit the ‘Stop’ button (often represented by a ‘square’ icon).
  6. If you are happy with the recording, save the file. If you wish to redo the recording, complete above steps
  7. If you are completing Commencement Registration via a alternative device i.e. Laptop. Transfer the saved audio file to the device via storage media (usb, hard drive) or cloud storage.

Upload Audio file:

  1. Go to du.gradpak.com
  2. Enter your Student ID and Date of Birth
  3. Locate and select the 'Audio File' upload button located beneath 1. Pronunciation.
  4. You will be prompted to locate the audio file you wish to upload. Locate and select the file by navigating to the directory location in which you saved the file
  5. Select ‘Apply’ to finalize upload
  6. Once all the steps within ‘Create Your Graduate Slide’ have been completed, select ‘Submit Registration’
  7. If you have any difficulty, please come to GradFest at the DU Bookstore on May 4 or May 5 for on-site technical assistance.